Does the outside get hot while it's toasting?
Yes. Because the body is stainless steel rather than plastic, the exterior gets quite hot during use. That is a normal consequence of a metal casing conducting heat more readily than plastic, not a defect, but keep it clear of curtains and other flammable items, and out of reach of young children mid-cycle.
Does it actually toast both sides evenly?
Generally, yes, and that is its strongest point after the looks: both faces of the slice brown, which is where many cheaper toasters fail. Results do vary a little between units, so give yourself a morning or two to settle on the right browning level.
How worried should I be about durability?
Durability is its weakest area, so a minority of units develop faults over time. Nostalgia covers it with a 1-year limited warranty, so keep your proof of purchase and raise a claim promptly if you notice a problem rather than waiting.
What does the bagel setting actually change?
Nostalgia says the bagel button automatically adjusts the toasting time for thicker breads like bagels and English muffins. It is worth pressing for bagel halves and muffins rather than leaving a thick, dense slice on the standard cycle.
Will thick bread or English muffins fit in the slots?
Yes. Nostalgia describes extra-wide slots sized for bagel halves, thick bread slices and English muffins. Height is the limit rather than width: the slots are a little shallow for tall, irregular slices such as sourdough from a large loaf, which may need toasting half at a time and flipping.
Is the pink color true to the photos?
The pale pink is the main reason most people buy it, and it arrives looking the way the photos suggest, with a finish that suits a retro kitchen. Screen calibration can always shift how a colour appears online, so if an exact match matters, compare it against your other appliances on arrival.